LuckyDays Casino Cookie Policy

At Lucky Days, we are committed to being transparent about how we use cookies and similar tracking technologies on our website. This Cookie Policy explains what cookies are, how we use them, why we use them, and what choices you have regarding their use. By continuing to use our platform at luckydays.com, you agree to our use of cookies as described in this document. If you have any questions about our practices, please do not hesitate to contact us at help@luckydays.com.

What Are Cookies?

Cookies are small text files that are placed on your device — computer, tablet, or mobile phone — when you visit a website. At LuckyDays, we use cookies to help us recognise your device, remember your preferences, and provide you with a better, more personalised experience. Cookies cannot run programs or deliver viruses to your device; they are entirely safe and serve a functional purpose in how our platform operates.

In addition to cookies, we may also use similar technologies such as web beacons, pixel tags, and local storage to collect information about your interactions with our site. Throughout this policy, we refer to all of these technologies collectively as "cookies."

Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for the operation of our website. Without them, certain parts of Lucky Days — including account login, session management, and secure payment processing — would not function properly. Because they are strictly necessary, these cookies cannot be disabled through our cookie settings. They include:

• Session cookies that keep you logged into your account
• Security cookies that help detect and prevent fraudulent activity
• Load-balancing cookies that ensure stable access to our platform
• Cookies that remember items in your session during gameplay

Performance and Analytics Cookies

Here at LuckyDays Casino, we use performance cookies to understand how visitors interact with our website. These cookies collect aggregated, anonymous data about pages visited, time spent on site, and errors encountered. This data helps us continuously improve our platform and the user experience we provide. We may use third-party analytics providers, such as Google Analytics, for this purpose. The information collected is not used to identify you personally.

Functional Cookies

Our Lucky Days platform uses functional cookies to remember your preferences and personalise your experience. These may include:

• Your preferred language (English, German, French, Finnish, or Thai)
• Your regional locale selection (e.g., NZ, FI, ZA, AE, CA)
• Display preferences and interface settings
• Whether you have acknowledged certain notifications or banners

Targeting and Marketing Cookies

We at LuckyDays may use targeting cookies to deliver content and promotions that are relevant to your interests. These cookies track your browsing habits across our site and, in some cases, across third-party websites we partner with. They help us measure the effectiveness of our marketing campaigns and ensure that you see relevant offers — such as our welcome bonus of 200 Free Spins on Book of Dead for eligible players. You may opt out of these cookies at any time through our cookie consent tool.

Third-Party Cookies

Our LuckyDays Casino platform integrates services from a number of trusted third parties, including game providers such as Play'n GO, Evolution Gaming, NetEnt, Quickspin, Nolimit City, Microgaming, Red Tiger, and Relax Gaming. These providers may set their own cookies when you launch games within our platform. We do not control the cookies placed by third parties, and we encourage you to review the privacy and cookie policies of those providers directly.

Additionally, our Lucky Days website may use third-party tools for customer support (such as live chat), payment processing, and fraud prevention. Each of these services may place cookies on your device in accordance with their own policies.

Cookies and the LuckyDays App

If you use our LuckyDays Casino Android app — available as a direct APK download and featuring 2,000+ games — please note that the app may use device identifiers and similar technologies in lieu of traditional browser cookies. These technologies serve the same purpose: to maintain your session, personalise your experience, and help us understand how the app is used. By using our Lucky Days app, you consent to the use of these technologies in the same way you would consent to cookies on our website.

How Long Do Cookies Last?

Cookies we place on your device fall into two categories based on their duration:

• Session cookies: These are temporary and are deleted automatically when you close your browser or end your session on our LuckyDays platform.
• Persistent cookies: These remain on your device for a defined period — typically between 30 days and 2 years — or until you manually delete them. They are used to remember your preferences across multiple visits.

Your Cookie Choices and Controls

We at LuckyDays Casino respect your right to control which cookies are placed on your device. You have several options for managing your cookie preferences:

• Cookie consent tool: When you first visit our site, we present you with a cookie banner allowing you to accept or customise your cookie settings. You may return to this tool at any time.
• Browser settings: Most browsers allow you to refuse or delete cookies through their settings menus. Please refer to your browser's help documentation for instructions specific to your browser.
• Opt-out tools: For targeted advertising cookies, you may use industry opt-out tools such as the Network Advertising Initiative (NAI) opt-out page or the Digital Advertising Alliance (DAA) opt-out tool.

Please be aware that disabling certain cookies may affect the functionality of our Lucky Days website. Strictly necessary cookies cannot be disabled without impacting your ability to use core features, including account access and payment processing.

Legal Basis for Using Cookies

Our LuckyDays platform is operated by Jungle Media Ltd., a company incorporated in Malta (company registration number C 79253), with its registered address at Level 1, Burlington Complex, Dragonara Road, St. Julians, Malta. We hold a licence from the Malta Gaming Authority (MGA), licence number MGA/B2C/822/2020, issued on 03/06/2021.

We rely on the following legal bases for placing cookies on your device:

• Legitimate interests: For strictly necessary and performance cookies that are essential to operating a secure, functional casino platform.
• Consent: For functional, targeting, and marketing cookies, which we only place after obtaining your explicit consent through our cookie banner.

Updates to This Cookie Policy

We reserve the right to update this Cookie Policy at any time to reflect changes in law, technology, or our business practices. We will notify you of material changes by updating the policy on this page. We encourage you to review this policy periodically to stay informed about how our Lucky Days platform uses cookies. Your continued use of our website following any update constitutes your acceptance of the revised policy.

Contact Us

If you have any questions, concerns, or requests regarding our use of cookies or this Cookie Policy, please contact our support team. At LuckyDays Casino, we are here to help:

• Email: help@luckydays.com
• Live Chat: Available directly on our website at luckydays.com
• ADR Entity: Casino Reviews (The POGG)
• Regulatory Authority: Malta Gaming Authority (MGA)

We value your trust and are committed to protecting your privacy and ensuring full transparency about our data practices. Thank you for choosing Lucky Days as your online casino.