Responsible Gaming at LuckyDays Casino
At LuckyDays Casino, we believe that gambling should always be an enjoyable and entertaining experience. We are fully committed to responsible gaming and take every possible step to ensure our players stay in control of their activity on our platform. Our LuckyDays casino operates under the Malta Gaming Authority (MGA) licence no. MGA/B2C/822/2020, and responsible gaming is not just a regulatory requirement for us — it is a core value that shapes how we build and operate our services. This page outlines the tools, resources, and policies we have in place to support safe play for everyone who visits our platform.
Our Commitment to Safe Gambling
Here at LuckyDays Casino, we understand that for a small number of people, gambling can become problematic. Problem gambling can affect your finances, relationships, and mental well-being. We take this seriously, which is why our Lucky Days platform is designed with responsible gaming features built directly into the user experience. Whether you are logging in for the first time or have been a long-standing member, we encourage all players to gamble mindfully and within their personal limits.
Our Lucky Days casino app, available as a direct APK for Android, also incorporates responsible gaming tools so that players can access these features regardless of how they choose to engage with our platform. Responsible play should be consistent — whether you access us on desktop, mobile browser, or the luckydays app.
Signs of Problem Gambling
We encourage you to regularly reflect on your gambling behaviour. There are warning signs that may indicate gambling is no longer recreational. At LuckyDays, we want you to ask yourself the following questions honestly:
- Do you gamble more than you can afford to lose?
- Do you find it difficult to stop gambling once you have started?
- Have you borrowed money or sold possessions to fund gambling?
- Has gambling caused conflict with family members, friends, or colleagues?
- Do you use gambling as a way to escape stress or negative emotions?
- Do you feel anxious or irritable when you are not gambling?
- Have you tried to hide your gambling activity from others?
- Do you chase losses in an attempt to recover money you have spent?
If you answered yes to any of these questions, we strongly encourage you to use the responsible gaming tools available on our LuckyDays Casino platform or to seek support from one of the independent organisations listed further below.
Responsible Gaming Tools We Provide
We offer a range of player protection tools at Lucky Days casino. These tools are available to all registered users and can be accessed through your account settings at any time. We encourage all players to make use of these features proactively, not just when a problem has already developed.
Deposit Limits
At LuckyDays Casino, we allow you to set daily, weekly, or monthly deposit limits to help manage how much money you spend on our platform. Once a limit is set, it takes effect immediately. Reducing a limit is instant, while requests to increase a limit are subject to a cooling-off period to encourage reflection before any changes take effect.
Session Time Limits
Our Lucky Days platform allows you to set limits on the amount of time you spend playing in a single session. We can also display a clock on your screen so you remain aware of how long you have been active. Time limits are a simple but highly effective tool for keeping gambling recreational.
Loss Limits
We allow players to set a maximum amount they are willing to lose over a defined period. This ensures that even if you are on an extended losing streak, the platform will prevent you from exceeding your pre-agreed threshold.
Reality Checks
Here at LuckyDays Casino, we provide reality check notifications that appear at regular intervals during your gaming session. These reminders display how long you have been playing and how much you have spent, giving you the opportunity to pause and reassess your activity before continuing.
Self-Exclusion
If you feel that your gambling has become unmanageable, our Lucky Days casino self-exclusion tool allows you to suspend your account for a defined period — or permanently. During a self-exclusion period, we will close your account, prevent you from opening new accounts, and remove you from our marketing lists. Self-exclusion requests are taken seriously and processed promptly by our team. To request self-exclusion, you may contact us via live chat or by emailing us at help@luckydays.com.
Account Cool-Off (Take a Break)
We also offer a shorter cooling-off option for players who feel they need a temporary break from the luckydays casino. This can range from 24 hours to several weeks, giving you space to reflect without committing to a full self-exclusion.
Protecting Minors
At Lucky Days, we have a strict minimum age policy. You must be at least 18 years of age to register and play on our platform. We carry out identity verification checks to confirm the age of our players, and any account found to belong to a minor will be closed immediately and any funds returned.
We strongly recommend that parents and guardians use parental control software to prevent underage individuals from accessing online gambling sites. Useful tools include:
- GamBan — blocks gambling websites across all devices
- Net Nanny — parental monitoring and filtering software
- Bark — monitors online activity for families
- Qustodio — comprehensive parental control across platforms
Our LuckyDays Casino team works diligently to ensure that all marketing communications are targeted only at adults in jurisdictions where online gambling is permitted. We never market to individuals who have self-excluded or who are under the legal gambling age.
Support Organisations
We recognise that the most effective help sometimes comes from independent professional organisations. If you or someone you know is struggling with problem gambling, we encourage you to reach out to one of the following free and confidential services:
- GamCare — www.gamcare.org.uk — free support, information, and counselling for people affected by problem gambling
- Gamblers Anonymous — www.gamblersanonymous.org — peer support network with meetings worldwide
- BeGambleAware — www.begambleaware.org — advice, guidance, and treatment referrals
- Gordon Moody Association — www.gordonmoody.org.uk — residential treatment for severe gambling addiction
- GamBan — www.gamban.com — software to block gambling sites across all devices
These organisations operate independently of our Lucky Days casino and can provide impartial support whenever you need it. We take no responsibility for third-party content but fully endorse seeking professional help when required.
Dispute Resolution and Regulatory Oversight
Our LuckyDays casino is licensed and regulated by the Malta Gaming Authority (MGA). If you have a complaint or concern that we have been unable to resolve through our standard support channels — available via live chat or at help@luckydays.com — you may escalate the matter to our approved Alternative Dispute Resolution (ADR) entity: Casino Reviews (The POGG). You also retain the right to contact the MGA directly at www.mga.org.mt.
We at Lucky Days are committed to maintaining the highest standards of player protection. Gambling should be fun, and we are here to make sure it stays that way. If you ever feel that your enjoyment has turned into something more concerning, please do not hesitate to use our tools or contact our support team — we are ready to help. New players are also welcome to explore our LuckyDays Casino welcome bonus and get started with a LuckyDays Casino sign up today.
Content updated: June 12, 2026